Mailroom Clerk Position

The Mailroom Clerk performs clerical duties related to the processing of United States Postal Service and interdepartmental mail and packages, as well as processing mail, parcels and packages handled by similar shipping services, such as UPS and Federal Express.

  • Input text accurately and produce finished documents efficiently using a keyboard and/or computerized system; copy, compile and distribute as necessary.
  • Thoroughly, accurately and legibly complete required forms and records.
  • Read and comprehend correspondence, policies, regulations, procedures, reports, directions for forms completion and other simple or moderately complex documents.
  • Communicate effectively and coherently with staff, inmates/residents and visitors; respond to verbal/written inquiries and requests or refer to appropriate staff member; answer telephone, route calls and/or take accurate and legible messages.

Qualifications:

  • High School diploma, GED certification or equivalent is required.
  • One year of mailroom operations experience or full-time clerical work experience is preferred.
  • Strong organizational, observation skills and attention to detail are required.
  • Experience with Microsoft Office applications or other similar software applications is preferred.
  • A valid driver’s license is required.
  • Minimum age requirement: Must be at least 18 years of age.

Summary

This position collects, inspects, and inventories all personal property of incoming inmates. It requires familiarity with policies, procedures and practices established by the organization. The sensitive nature of the position requires the incumbent to exercise discretion and retain confidentiality of information obtained by discussions or recorded data.

Primary Duties and Responsibilities

  • Adheres to all policies, procedures, and specific facility regulations including posted special orders and instructions.
  • Assists with data entry and maintenance of computerized files.
  • Collects, inspects and inventories all personal property of incoming inmates when they first arrive at the facility.
  • Provides inmates with a receipt for all personal property stored for them, pursuant to facility policy. • Maintains inmate personal property in a safe and secure manner until their release from custody.
  • Develops and submits required reports relative to inmates’ stored property, as well as other reports as required.
  • Prepares property for the release of inmates.
  • Assists in the inmate release process as required.
  • Responds to incoming telephone calls and take messages in the absence of management personnel.
  • Other duties as assigned.

Job Requirements

Minimum Requirements

  • High School diploma or GED certificate.
  • Two (2) years of administration support experience preferably in a correctional environment.
  • Experience in word processing and good knowledge of various software programs.
  • Working knowledge of general office procedures.
  • General clerical aptitude.
  • Ability to work with computers and the necessary software typically used by the department