Inmate Accounts

During the booking process, inmates will have any cash, coins, money orders or institutional checks in their possession placed into an account under their name for the purchase of commissary items or paying debts. When inmates are released, they can choose to have any remaining account funds mailed to them or they can elect to pick up the balance in person.

Family or friends can make a deposit to an inmate’s commissary fund or to an inmate’s AdvancePay® prepaid telephone account by using one of the following methods:

  1. Mail: Must be a money order made out to the inmate (no cash or checks). NRVRJ will not be held responsible for cash sent through the mail.
  2. In person: Money orders will be accepted at the front desk during the day and at the window/counter at the end of the lobby hallway during the evening. Cash can be deposited at the kiosk located in the lobby.
  3. Online and telephone: ConnectNetwork and AdvancePay® (see below)

NOTE: Effective immediately, any inmate owing money to the New River Valley Regional Jail for any reason will not be permitted to have friends or family members purchase care packages for him or her, regardless of whether or not the inmate is on the jail’s 50/50 payment plan to pay the debt owed.

 What is ConnectNetwork?

ConnectNetwork is a deposit service for you to add money to an inmate’s trust fund account and/or your prepaid telephone account. With several different deposit methods available, ConnectNetwork is the quickest and most convenient option to fund your loved ones account. Purchasing money orders, mailing deposits and waiting several business days for the funds to post are now eliminated with ConnectNetwork.

There are three easy ways to deposit funds:

  • Online: http://connectnetwork.com/
    • Save time by opening an AdvancePay® prepaid phone account online
    • Deposits are available quickly.
    • Deposit to a AdvancePay® prepaid phone account*
    • Accepts MasterCard® or Visa® credit or debit cards
    • Available 24 hours a day, 7 days a week
  • Kiosk:
    • Deposits are available quickly.
    • Deposit to a commissary fund account*
    • Kiosk accepts Cash ($5, $10, $20, $50, $100 bills)
    • Deposit kiosk located at the New River Valley Regional Jail facility
  • Telephone: 800-483-8314 AdvancePay® phone deposits
    • Deposits are available quickly
    • Deposit to an AdvancePay® phone account*
    • Available 24 hours a day, 7 days a week
    • Accepts MasterCard® or Visa® credit or debit cards

*Transaction fees may apply to all deposits.